Dwayne Lawson

I bring over 12 years of experience in IT support, technical analysis, and cross‑functional team collaboration across fast‑paced environments. My work has focused on improving workflows, resolving complex technical issues, and helping teams communicate more effectively. As a Certified Scrum Master, I apply a servant‑leadership approach to remove impediments, guide stakeholders, and support continuous improvement. My background includes facilitating team communication, optimizing processes, and driving operational efficiency across enterprise systems. I’m now transitioning fully into Agile leadership roles where I can combine my technical foundation with my passion for coaching teams and enabling better outcomes.

I hold formal training in Computer Networking and Administration, supported by studies in Computer Science and hands‑on technical coursework. My education provided a strong foundation in network infrastructure, system administration, troubleshooting, and IT operations — all of which complement my work in Agile environments. This background enables me to bridge technical teams, understand system‑level challenges, and support continuous improvement as a Scrum Master, developer and/or facilitator.