Dibyesh Giri

Results-driven Project Manager with 10+ years of experience across SaaS, logistics, finance, and digital media industries. Skilled in end-to-end project delivery using Agile, Scrum, Waterfall, and PMI methodologies. Proven expertise in managing global teams and implementing ERP (Dynamics 365, Odoo), CRM (Salesforce, QuickBooks), and IoT solutions.

Proficient in stakeholder communication, risk management, workflow automation, and data analysis with SQL and Power BI. Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), and PMP (in progress). Committed to delivering impactful projects that drive efficiency and innovation

Sr. Project Manager – Fleet Panda, San Francisco , CA
July 2021-July 2024

• Delivered multiple concurrent projects using Agile and Waterfall methodologies, achieving 95% on-time completion and exceeding client expectations.
• Spearheaded the implementation of FleetPanda’s logistics SaaS platform, driving $2M ARR growth and ensuring 95% customer retention.
• Reduced deployment timelines by 40%, accelerating enterprise project delivery and boosting customer satisfaction to over 90%.
• Designed and implemented end-to-end Order-to-Cash automation, integrating IoT devices, pricing, billing, and ERP/CRM workflows with 99.9% data accuracy.
• Implemented workflow automation, cutting operational costs by 30% and enhancing fleet efficiency across diverse portfolios.
• Led integrations with QuickBooks, NetSuite, Salesforce, and IoT platforms, ensuring seamless system interoperability and process optimization.
• Designed and deployed a driver app and dispatcher dashboard, enhancing real-time communication and logistics operations.
• Conducted Quarterly Business Reviews (QBRs), driving upsell opportunities and increasing annual revenue by 15%.
• Built and led a cross-functional team of 25 professionals, fostering collaboration across engineering, product, and customer success teams.
• Developed a self-service knowledge base, reducing support costs by 25% and improving issue resolution times by 35%.
• Championed smart mobility solutions, integrating backend systems with mobile middleware for real-time tracking and route optimization.
• Monitored KPIs and created executive dashboards for transparent project tracking, risk management, and milestone communication.
• Played a pivotal role in shaping FleetPanda’s product roadmap, aligning offerings with customer needs and market demands.

Product Owner- American Petroleum, San Antonio, TX (Consulting)
July 2024 – Present

• Designed and delivered an AI-powered AP/AR automation solution, integrated with QuickBooks Online, reducing errors by 30% and improving processing speed by 50%.
• Defined project scope, milestones, and deliverables, ensuring seamless execution within budget and timelines.
• Conducted ROI analysis and validated system performance through metrics-driven test plans, ensuring client satisfaction.
• Enhanced project transparency by providing stakeholders with consistent updates and actionable insights via executive-level dashboards.

Product Manager – OHO Cake, Kathmandu (Remote)

Jan 2021 – Feb 2023

• Led the design and launch of a custom ecommerce platform, automating manual order processes and improving accuracy by 40%.
• Integrated Odoo ERP to automate AP/AR, accounting, and inventory workflows, increasing operational efficiency by 30%.
• Streamlined inventory tracking and replenishment processes, reducing discrepancies and improving inventory accuracy.
• Managed Agile-based implementation projects, ensuring solutions were delivered on time and within budget.

CEO & Co-founder – Smart Tech Solution, Kathmandu, Nepal

Oct 2011-August 2019

• Developed and delivered specialized road design software, addressing infrastructure challenges in emerging markets.
• Secured €200,000 in seed funding from Dutch Accelerator program “Rockstart”, enabling product development and market expansion.
• Achieved 40% YoY revenue growth, managing operations across finance, marketing, and HR.
• Directed a high-performing team through the full software development lifecycle, ensuring quality and compliance with industry standards.

Education

• Master’s Degree in Computer Science | Pune University, India 
• Bachelor’s Degree in Computer Application | Osmania University, India
  
   

Certification

• Project Management Professional (PMP)—PMI (In Progres)
• Certified Scrum Master (CSM) – Scrum Alliance
• Certified Scrum Product Owner (CSPO) – Scrum Alliance
• Atlassian Agile Project Management Professional Certificate – Atlassian
• Agile Foundation – PMI - Project Management Initiative 
• Certified Implementation Expert (CIE) – Samsara, 2024