Diana Newsome
Services provided: Customer Support Representatives
About Diana Newsome:
I am a people person, l enjoy fixing problems a client may have
Experience
Tech-Savvy IT Professional with extensive experience providing daily support provisioned for all end-user Tier groups (1,2,3) including troubleshooting computer devices, docks, 15+ years of experience in software development. Track record of developing full applications start-to-finish, solving open-ended IT issues (including Remote Desktop resolutions). Urgent response to all users’ desktops, laptops, smartphones and iMac devices. Immediate “White Glove Support” to all users efficiently. Very strong background in IT, ensuring the security of our networks, and managing the installation and maintenance of software applications.
Education
AAS in cybersecurity management
AASin Network Administration
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