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Spring Valley
Diana Newsome

Diana Newsome

IT Support Specialist

Technology / Internet

Spring Valley, Town of Ramapo, Rockland

Social

Services offered

I am a people person, l enjoy fixing problems a client may have

It support specialist
Customer support
Approximate rate: USD$ 37 per hour

Experience

Tech-Savvy IT Professional with extensive experience providing daily support provisioned for all end-user Tier groups (1,2,3) including troubleshooting computer devices, docks, 15+ years of experience in software development. Track record of developing full applications start-to-finish, solving open-ended IT issues (including Remote Desktop resolutions). Urgent response to all users’ desktops, laptops, smartphones and iMac devices. Immediate “White Glove Support” to all users efficiently. Very strong background in IT, ensuring the security of our networks, and managing the installation and maintenance of software applications.

Education

AAS in cybersecurity management 

AASin Network Administration

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