Destiny Lopez

I'm a seasoned customer service professional with over 15 years of experience across tech, retail, and hospitality. I specialize in solving problems with empathy, clear communication, and a solutions first mindset. Whether supporting live broadcasts, managing front desks, or guiding customers through online platforms, I bring calm, focus, and a people-first approach to everything I do. I'm currently seeking new opportunities where I can contribute to a team that values service, growth, and genuine connection.

I've been working in customer service and support roles for over 15 years, helping people across industries like tech, hospitality, and retail. Whether I’m troubleshooting a technical issue, managing a busy front desk, or making sure a customer’s special event goes off without a hitch, I’m all about clear communication, problem-solving, and creating positive experiences. I’ve worked with tools like CRM systems, Shopify, and Google Suite, and I’m comfortable jumping into fast paced environments and learning new systems quickly.

I hold a B.A. in Business Administration and an A.S. in Radio Broadcasting. This combination has strengthened my communication, organizational, and customer focused skills, key foundations for success in service and support roles.