
Dennis Thorne
Customer Service / Support
About Dennis Thorne:
I love to read books, I enjoy documentaries on Television. I have had enough experience in retail to know what to expect in this position as far as peoples expectations and how to deal with situations. I am at an age where I am looking forward to a career that helps me move forward in my life.
Experience
Started as receiving associate, unloaded trucks and stocked shelves. Transferred to Front End where I worked as a customer service associate, working as cashier and at customer service desk. Then promoted to Internet Fulfillment working curbside pickups, internet orders, deliveries, etc.which I coordinated with a team.
Lowe’s work description - Started as receiving associate, unloaded trucks and stocked shelves. Transferred to Front End where I worked as a customer service associate, working as cashier and at customer service desk. Then promoted to Internet Fulfillment working curbside pickups, internet orders, deliveries, etc.which I coordinated with a team. I left Lowes for a possible upgrade but it didn't workout very well for me.
Education
Luzerne County Community College
Computer Information Systems Major
In Progress
August 15, 2015 May 20, 2019
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Skills
• Sales Reporting
• Building Customer Relationships and Loyalty
• Merchandise Receiving and Handling
• Store Policies and Procedures
• Retail Metrics and Goals
• Safety and Cleanliness Standards
• Adaptable and Flexible
• Locating Merchandise
• Merchandising and Display
• Attention to Detail
• Flexible Hours
• Building Customer Loyalty
• Ability to Lift 40 pounds
• Computer Proficiency and Microsoft Office
• Engaging with Diverse Customers
• Sales Assistance
• Detail-Oriented
• Pollution Prevention
• Art History
• Project Management
• Sales Strategies
• Work Planning and Organization
• Managing Operations and Efficiency
• Performance Management
• Greet Guests
• Retail Management
• Sales Activities
• Customer Service
• Team Supervision
• Coaching and Mentoring
• Verbal and Written Communication
• Graphic Design
• Answering Research Questions
• Social Media Platforms
I didn't graduate but plan to complete once I am employed and can afford it.
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