David Givens

I am a dynamic and solutions-oriented professional with over 10 years of experience in customer service, account resolution, and team leadership across government agencies and private companies. Proven ability to manage complex client needs, lead teams, and streamline operations with a strong emphasis on communication, security, and problem-solving. Background includes roles at the IRS, mortgage servicing, and corporate security, with additional experience as a union liaison. Holds a Bachelor's degree in Criminal Justice and excels at navigating high-pressure environments with professionalism and integrity.

I bring over 10 years of diverse experience in customer service, security, and account management across both public and private sectors. My background includes roles at the IRS, mortgage servicing firms, and corporate security—where I’ve led teams, trained new staff, and resolved complex customer issues. I’m detail-oriented, a strong communicator, and skilled at handling sensitive information and improving operational workflows. I hold a Bachelor's in Criminal Justice and thrive in fast-paced, people-focused environments.

Walden University bachelor's in criminal justice with a minor in Communication. My GPA was 3.67.