Crystal Thomas

I am a dedicated Medical Assistant with over 7 years of experience providing patient care at a Native American clinic.  I also have experience as an HIM tech in managing patient records, ensuring data accuracy, and maintaining strict confidentiality while complying with HIPAA regulations. Throughout my career, I’ve developed a deep understanding of both clinical and administrative tasks. I look forward to continuing my journey in healthcare and contributing to positive patient experiences. Currently I am relocating to Minnesota and looking for work. 

 Las Vegas Paiute Tribe Health & Human Services Medical Assistant                                     August 2022 to Present
• Perform blood tests, EKG's, visual acuity, urine and hearing tests & administer injections to pediatric and adult patients
• Assisted physicians in examinations and treatments
• Coordinate with Diabetes Director with managing labs of diabetic patients
• Assist healthcare professionals in providing patient pre-visit process including checking in patients, insurance verification and collecting patient account copay and balances.
• Handle patient inquiries, scheduling appointments, and managing medical records.
• Insurance Authorization and Referral entry
• Answering phones, scanning, and faxing documents

Las Vegas Paiute Tribe Health & Human Services HIM Tech                                                   June 2017 to August 2022
• Managed calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Organized and maintained physical and electronic patient records, ensuring easy access for medical staff.
• Verified and processed all mail/medical record requests/authorizations that were HIPAA compliant.
• Assisted in the transition from paper-based to electronic health records, enhancing data accessibility and reducing administrative errors.
• Provides medical record information by answering questions and requests of patients, clinical staff, law firms, insurance companies and government agencies.

Las Vegas Pain Institute & Urgent Care Medical Assistant                                                          June 2015 to June 2017
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Administer Vaccines, phlebotomy, urinalysis, and other laboratory specimens, EKG Set up
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Verify insurances, initiate prior authorizations for radiology and procedures

Carrington College Medical Assistant Certificate Graduated in 2015