Crystal Carter

With over 20 years of expertise in customer service, account management, negotiations, and administrative operations, I bring a well-rounded skill set to claims adjusting. For the past three years, I have successfully handled complex claims, ensuring fair resolutions while maintaining a strong customer-focused approach.

Beyond claims management, I have played a key role in training new hires and facilitating workshops, equipping employees with the skills and knowledge needed to excel. My ability to break down complex processes, provide clear guidance, and foster professional growth has contributed to stronger teams and improved efficiency.

I thrive in fast-paced environments that require problem-solving, attention to detail, and effective communication. Whether managing claims, negotiating settlements, or mentoring new employees, I am dedicated to delivering results with integrity and professionalism.

As a Claims Adjuster since March 2022, I have had the opportunity to handle complex auto and property claims, ensuring fair resolutions while delivering excellent customer service. My role requires strong analytical skills, attention to detail, and effective negotiation to manage claims efficiently and fairly.

Throughout my tenure, I have obtained multiple claims adjuster licenses across Arizona, Washington, California, Illinois, New Mexico, and Colorado, further expanding my expertise in multi-state claims handling. In addition to managing claims, I have played a key role in training new hires and facilitating workshops, equipping employees with the skills and knowledge needed to succeed.

In 2014, I earned my Arizona Real Estate license, further expanding my expertise in property-related matters. Additionally, I hold an Associate Degree in Business Management from Gateway Community College, strengthening my foundation in leadership and strategic decision-making.