Claudia Duarte

I am a dedicated bilingual professional fluent in both Spanish and English, with several years of experience in customer service. My passion lies in assisting others, and I take great pride in providing exceptional support and solutions to meet their needs. My background has equipped me with strong communication skills and the ability to connect with diverse clientele, ensuring a positive experience for all. I thrive in dynamic environments where I can leverage my language skills and customer service expertise to make a meaningful impact. 

Throughout my career, I have accumulated valuable experience in customer service and problem-solving. I spent 20 months working as a settlement clerk at a personal injury firm, where I gained insights into the intricacies of client relations and case management. Prior to that, I dedicated 11 years to a collection agency, where I developed strong communication skills and the ability to handle challenging situations effectively. These roles have equipped me with the expertise to address customer issues with empathy and efficiency, making me well-versed in delivering exceptional service.

No relevant education.