About Chris Cole:
Looking for a career in data analytics.
Experience
City of Durham Water Management Data Analyst MARCH 2023 –
• Created daily reports of customer service representatives call data for analytics in PowerBI and Microsoft
Excel
• Analyzed customer water usage and consumption to ensure the water billing is accurate
• Managed the water department’s API to push new work orders onto city’s database
• Processed water department’s return mail and validated mailing addresses
Essential Data Corporation Google Search Engine Optimization Specialist MAY 2022-NOV 2022
● Assisted in the editing and creation of original content that captured the company's brand and unique voice
● Researched content and SEO best practices to provide recommendations for improving the company’s online presence
● Analyzed marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
● Optimized copy and landing pages for search engine marketing. Brainstormed and developed ideas for creative
marketing campaigns
Education
Bachelors Degree in Business IT
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