Cheri Johnson

Experienced in training and development. Background includes working with a variety of companies, ranging from small businesses to large corporations. Also worked with a wide range of employees, from entry-level to senior management. Responsible for developing and implementing training programs that meet the needs of the organization and its employees. Also managed the budget for these programs, ensuring that they are cost-effective. Developed and implemented training programs that have resulted in increased productivity and profitability.

Analytical and solution-oriented professional with 20 years of experience developing technical training programs, facilitating IT projects, preparing revenue reports, and conducting data analysis while facilitating smooth communication and effective coordination. Adept at driving user adoption, increasing team productivity, and maximizing the value of SaaS solutions through inclusive training initiatives. Proven ability to collaborate cross-functionally with employees at all levels within the organization while serving in a fast-paced, deadline-driven environment.

Training and Development Professional with a passion for people and software. Technical Training | SME Trainer | Project Management | Customer Relationship Management (CRM) | Customer Retention and Satisfaction

University of Massachusetts at Boston, BA