Chao Thao

For over a decade, I had been the quiet force behind numbers that told stories. As a Data Specialist at Intricon, I wielded tools like Minitab and SPC not just as software but as instruments of transformation. Every chart I created, every anomaly I spotted, was a puzzle waiting to be solved—a small victory that contributed to a larger goal: perfection.

• Managed and analyzed large datasets, ensuring data quality and integrity across various business units.
• Designed and implemented automated data workflows to improve processing efficiency, reducing manual data processing time by 20%.
• Provide Quality Engineering support with SPC and Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
• Conducted data analysis using Excel and SPC with delivering actionable insights for senior management.
• Lead training sessions on SPC principles and tools, improving team compliance with quality standards.
• Utilized SPC techniques to monitor product quality, ensuring compliance with ISO 9001 standards.

Associate of Applied Science degree in Management Information Systems (MIS) 

• Dunwoody College of Technology, Minneapolis, Minnesota

Master of Arts in Mathematics

Bachelor of Science in Mathematics / Minor in Manufacturing Engineering 

• Minnesota State University of Mankato, Mankato, Minnesota

Certification

• MS SQL Server - JonBask Academy 12/2023 - 5/2024t
• Oracle SQL - JobReady Academy 11/2023 - 2/2024
• Python - The knowledge Academy 11/2023 - 5/2024
• Java Programming - Saint Paul College 5/2014 - 12/2015
• Oracle Database Administrator (DBA) - KRS Computer School, Bloomington, Minnesota