Chalise Bankston

I am a reliable and detail-oriented Independent Courier and Office Assistant providing efficient delivery services and administrative support to businesses and individuals. With a strong focus on timeliness, organization, and professionalism, I assist with document handling, office coordination, scheduling, and daily operational tasks. I take pride in being dependable, confidential, and adaptable, ensuring each task is completed accurately and on time while supporting smooth business operations.

• Customer Service & Support • Inbound/Outbound Calls • Front Desk Operations• Data Entry & Record Management • Appointment Scheduling • Problem Solving• EMR Systems • Microsoft Office • Insurance Verification • Time Management Receptionist – Lima Memorial Health System, Lima, OHPresent• Manage check-ins, pre-registration, appointment scheduling, and patient support.• Handle inbound/outbound calls, insurance checks, data entry, filing, and fax processing. Front Desk Clerk/Inspections – Allen Metropolitan Housing Authority, Lima, OHPresent• Answer phones, schedule inspections, enter data, and process tenant documents. Enrollment Specialist/Receptionist – Family Resource Center, Wapakoneta, OHOct 2022 – Jun 2023• Checked clients in/out, scheduled appointments, and conducted intake processing.• Verified insurance, handled calls, and entered data into EHR systems. Amazon Delivery Driver – Ironside Logistics, Findlay, OH Dec 2021 – Oct 2022• Provided customer interaction during package delivery, maintained accuracy and efficiency. Sales Associate – Lima Harley-Davidson, Lima, OHJan 2018 – Jun 2018• Assisted customers with product selection, answered questions, processed transactions, and maintained displays. General Laborer/Administrative Assistant – Guerra Contracting, Lima, OHFeb 2005 – Dec 2009• Answered phones, filed documents, entered data, and provided excellent customer support.

Diploma – Lima Senior High School, 2008

Certifications

• CPR Certified

• Valid Driver’s License