Cathleen Sookhan

I have over a decade of experience across legal administration, customer service, and remote work environments. My background includes roles as a Pre-Litigation Secretary and Paralegal, where I managed sensitive case files, drafted legal correspondence, coordinated communications between clients and attorneys, and ensured deadlines were consistently met.

I’ve also worked as an At-Home Customer Service Agent, handling order processing and client inquiries for major retailers — developing strong skills in online communication, multitasking, and problem resolution in a virtual setting. My earlier roles in recruiting support, office management, and cashiering further strengthened your ability to provide excellent customer service, maintain accurate records, and manage daily operations. 
 

Overall, I bring a mix of administrative expertise, data accuracy, and people skills, with a proven ability to work independently, handle confidential information, and deliver high-quality results under pressure.

I have over a decade of experience across legal administration, customer service, and remote work environments. My background includes roles as a Pre-Litigation Secretary and Paralegal, where I managed sensitive case files, drafted legal correspondence, coordinated communications between clients and attorneys, and ensured deadlines were consistently met.

I have also worked as an At-Home Customer Service Agent, handling order processing and client inquiries for major retailers — developing strong skills in online communication, multitasking, and problem resolution in a virtual setting. My earlier roles in recruiting support, office management, and cashiering further strengthened your ability to provide excellent customer service, maintain accurate records, and manage daily operations.

Overall, I bring a mix of administrative expertise, data accuracy, and people skills, with a proven ability to work independently, handle confidential information, and deliver high-quality results under pressure.

Currently, I’m pursuing my bachelor’s degree in psychology, which has strengthened my understanding of communication and problem-solving. I’m excited to bring my attention to detail, ability to stay calm under pressure, and passion for helping people to a chat support role where I can deliver great customer experiences while working from home.”