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Shawnee
Cassandra Coret

Cassandra Coret

Operations Manager

Retail

Shawnee, Pottawatomie

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About Cassandra Coret:

7 years in retail industry with 5 years of receiving experience as well as 6 years of management. 7 years of forklift skills.

Experience

  • Team Leader, 02/2025 to 09/2025
    Tractor Supply Company – Shawnee, OK
    • Improved store's metrics by 15%
    • Verbal and written communication
    • Task delegation
    • Strategic planning
    • Time management
    • Multitasking
    • Organizational skills
    • Reliability

    Monitored performance metrics, identifying areas for improvement and driving actionable
    solutions.

    •Set performance expectations for the team, monitoring progress towards goals and providing
    constructive feedback as needed.
    Empowered team members by delegating responsibilities according to individual strengths and
    areas of expertise.

    Increased customer satisfaction ratings by closely monitoring service quality standards and
    addressing any issues Motivated team members to surpass their targets, recognizing and
    rewarding their achieve
    Store Receiver, 01/2024 to 10/2024
    Tractor Supply Company – Lake City, FL
    • Decreased store's shrink due to product expiration by 50%.

    Oversaw inventory management processes, ensuring accurate stock levels and timely
    replenishments.
    • Coordinated receipt of merchandise, verifying quantities and conditions against purchase orders.
    • Implemented efficient storage solutions to optimize warehouse space and improve accessibility.

    Trained new staff on receiving protocols, enhancing team productivity and compliance with safety
    standards.

    Conducted regular audits of incoming shipments, identifying discrepancies and resolving issues
    promptly.

    Increased productivity with effective multitasking skills while managing multiple priorities in a
    fast-paced retail setting.

    Promoted workplace safety by adhering to company protocols and guidelines during all receiving
    processes.

    Streamlined inventory management through accurate record-keeping and timely communication
    with suppliers.

    Created a positive working atmosphere through professionalism, teamwork, and proactive
    problem-solving when faced with challenges related to receiving tasks.
    • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
    • Ensure proper disposal of Hazmat materials
    Store Operations Manager, 09/2018 to 10/2023
    Tractor Supply Company – Jackson, CA
    • Increased freight procedure execution by 20%.
    • Assisted in managing daily store operations to ensure smooth workflow and customer satisfaction.
    • Supported inventory management by organizing stock levels and conducting regular audits.

    Engaged with customers to address inquiries, resolve issues, and enhance overall shopping
    experience.

    Collaborated with team members to uphold merchandising standards and visual displays in the
    store.
    • Contributed to training new employees on operational policies and customer service best practices.
    •Monitored equipment functionality and reported maintenance needs to ensure operational
    efficiency.

    Implemented loss prevention measures, reducing shrinkage and improving overall store
    profitability.

    Created a positive work environment through effective communication and team-building
    activities, resulting in high employee retention rates.

    Maintained strict compliance with company policies and procedures as well as local regulations,
    avoiding potential fines or penalties.

    Collaborated with other managers to develop cross-functional solutions for increased store
    performance.
    • Managed inventory control, cash control, and store opening and closing procedures.

    Managed store employees successfully in fast-paced environment through proactive
    communication and positive feedback.

    Maintained proper product levels and inventory controls for merchandise and organized backroom
    to facilitate effective ordering and stock rotation.
    • Assisted with hiring, training and mentoring new staff members.

    Promoted team collaboration, performance, and efficiency by fostering healthy environments
    focused on mutual success.
    • Trained and guided team members to maintain high productivity and performance metrics.

    Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic
    communication skills.

Education

Earned Diploma with GPA of 3.7 from Pinnical Education High School. Graduated in 2005

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