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Carol Macioce

Carol Macioce

Product Operations Professional

Administrative

Winston-Salem, Township of Winston, Forsyth

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About Carol Macioce:

I’m a Product Operations professional with experience supporting the delivery and optimization of EdTech solutions. I specialize in coordinating product workflows, aligning teams, and ensuring seamless execution that drives adoption and measurable outcomes.

Experience

Over the past 20 years, I’ve managed product operations, customer success, and implementation projects, primarily in the EdTech space. I’ve coordinated teams across product, marketing and operations to ensure successful launches and client adoption. I’ve developed and optimized processes, led scheduling and logistics operations, managed budgets and project plans, and implemented customer experience programs that drove retention and growth. I excel at aligning cross-functional teams to deliver measurable results while supporting strategic initiatives.

Education

BS in Information Systems and Operations Management from UNC Greensboro.

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