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Eagle River
Calvin Ross

Calvin Ross

IT Support

Technology / Internet

Eagle River, Anchorage

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About Calvin Ross:

A resilient, problem-solving, caring leader, who is looking to advance a career in IT-Management and Customer Service.

Experience

Telehealth Technology Specialist: ANTHC, Anchorage, Alaska. (Feb.’23-Present)

-Telehealth Hardware evaluation and maintenance.

-Writing of hardware reviews for Telehealthtechnology.org

-Traveling showcase of telehealth technology.

 

Field Support Engineer: Unisys, Inc. Anchorage, Alaska. (Oct. ’22-Feb. ’23)

-Responsible for Desktop Support.

-Deploy and manage iOS, Android, and PC’s using Apple Business Manager, Samsung Knox, and MS Intune.

 

School Support Supervisor: Anchorage School District. Anchorage, Alaska. (July ’18-Oct. ‘22)

-Oversee a team of 30+ Desktop Support Technicians in a tiered environment that supports school technology and staff.

-Hardware Standards Committee Chair: Oversee hardware selection for ASD technology purchases.

-ASD Denali Award for performance during Covid Response.

 

Lead Equipment Repair Tech: Anchorage School District. Anchorage, Alaska. (Feb. '15-July ‘18)

-Responsible for team of technicians in roles as repair facilitation, teambuilding, task assignment, team skills development, hardware evaluation, strategic support planning, purchasing/budget management and end-user support. 

 

Genius: Apple, Inc. Anchorage, Alaska. (June '11-Feb. '15)

-Technical support and customer service role at Apple Retail Store. 

-Hardware and software repairs of Mac and mobile iOS products.

Education

B.S. in Aeronautical Science (Flight Science): May ‘06 

LeTourneau University, Longview, TX

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