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bukola kaka

bukola kaka

Remote Ops Manager | Virtual Assistant

Administrative

Lawrence, City of Lawrence, Douglas

Social


Services offered

I am a results-driven virtual assistant and operations specialist with over 8 years of experience delivering high-level administrative support, customer service, and remote operations management. I specialize in CRM and enterprise system management, process optimization, guest communication, booking coordination, and team supervision.

I have a proven track record in managing flexible schedules, handling domestic and international orders, coordinating customized projects, and ensuring seamless workflow in fast-paced environments. My experience spans tech-driven organizations, short-term rental management, and corporate operations, where I consistently provide exceptional service and operational efficiency.

As a founder and community-focused professional, I am passionate about building initiatives that expand access to digital skills training, workforce development, and economic mobility. I thrive in dynamic environments, bridging technology, operations, and people to create impact. I am open to remote opportunities, collaborations, and partnerships that align with innovation, service excellence, and measurable results.

Approximate rate: USD$ 30 per hour

Experience

I am a results-driven virtual assistant and remote operations manager with 8 years of experience providing high-level administrative and customer support. I specialize in managing guest communications, coordinating bookings and calendars, handling inquiries, and ensuring seamless operations across tech, hospitality, and corporate environments. My experience includes supervising day and night shifts, managing CRM and SAP systems, training staff, fulfilling domestic and international orders, and maintaining operational efficiency in fast-paced, flexible work environments. I am highly organized, detail-oriented, and committed to delivering professional, reliable service that enhances client satisfaction.

Education

I hold an LLB degree and certifications in AWS, Scrum, HIPAA, and VMDR. Combined with extensive experience in administration, operations management, and various professional trainings, I am equipped to provide technology-driven, efficient, and reliable support for remote, hybrid, and Airbnb-focused roles.

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