Brett Holman

I am a dependable and highly motivated individual with unique qualities of excellent interpersonal skills, motivation & leadership. Having the ability to learn & implement new tasks quickly, I work well under pressure and in tense situations. Well known by many in the industry as a detail-oriented and solution focused individual, I am recognized for the following:

• A resilient and confident personality blended with strong work ethic
• Powerful written & verbal communication skills
• Exceptional skill generating and closing direct sales
• Able to work independently and accept full accountability
• Exceptionally strong team, leadership and organizational skills
• Pays close attention to detail for every individual client 

Automotive Management Institute (AMI), North Richland Hills, TX (remote) - 10 years (2015-2024)

IT Director, LMS Admin & Customer Success Manager/Executive

Responsible for development and programming, integration, implementation, and maintenance of all AMi IT related programs, platforms, and services. 

Those include: 

• SCORM-compliant Learning Management System (LMS)
• Cloud-based server admin/maintenance
• Database control and development 
• Company-wide email setup and admin 
• Social media expert and admin

Interacted with various software and hardware companies to ensure maximum service provided within the annual budget. Assisted in all aspects of AMI business development. Project management development and lifecycles, sales pipeline development. Provided analytics and reports for all system and data-driven programs. Responsible for national account and end user sales. 10 years of direct sales, customer information collection (CRM), inside & outside sales and outbound calls via telephone, email, & social media communication. Met and exceeded all sales goals by consistently returning all incoming inquiries with a sense of urgency. Implemented a robust channel development strategy to expand AMI reach and increase market penetration in other countries.

I graduated with a Bachelor’s degree in information technology at the University of Phoenix. I also received my Associates Degree in Business Administration from Southern Illinois University. Additionally, I hold my Accredited Master Automotive Manager (AMAM) and my Accredited Master Collision-Repair Estimator (AMCE) designations from the school Automotive Management Institute.