Benedict owanga

I am a highly organized and personable individual with a passion for providing excellent customer service. With strong communication skills and a welcoming demeanor, I thrive in front-facing roles where I can assist clients, visitors, and team members effectively. I excel at multitasking, managing schedules, and maintaining a smooth and professional office environment. I take pride in being dependable, detail-oriented, and approachable, making every interaction positive and efficient.

I have 2 years of experience working at hotel front desks, where I’ve developed strong skills in customer service, organization, and problem-solving. I’ve enjoyed creating positive experiences for guests and ensuring smooth day-to-day operations. While my background is in hospitality, I’m eager to bring my friendly, professional, and approachable demeanor to front desk roles in other industries. I’m proficient in Microsoft Office, Word, and other administrative tools, and I thrive in fast-paced environments where multitasking and communication are key. My goal is to provide excellent service and create a welcoming atmosphere in any workplace.

I am currently pursuing a degree in Business Administration with a minor in Sociology at Niagara University. My studies have provided me with a strong foundation in organizational management, communication, and understanding diverse perspectives. Outside of academics, I am passionate about giving back to the community and regularly volunteer at shelters and food banks, which has further developed my interpersonal and organizational skills.