Begoña Haces

Experienced professional in the events industry and office management with over 10 years of experience in coordination, logistics, administration, and personnel management.

I bring a positive, solution-oriented, and enthusiastic approach to teamwork, coupled with excellent communication and presentation skills. My primary focus is on fostering a welcoming and supportive team atmosphere where positive change flourishes, and the evolving needs of the organization are effectively addressed.

BUSINESS EXPERIENCE

UNEF, Events and Sponsorship Executive       Madrid, Sep. 2021 - Present

• Planned and executed more than 20 conferences, seminars, webinars, and other events a year, by designing concepts, identifying potential speakers, coordinating logistics, managing budgets, and overseeing event promotion.
• Coordinated with other teams, over 50 sponsors, more than 10 vendors, and more than 1000 attendees at the largest conference to ensure the smooth execution of events and sponsorships.
• Managed the tracking of sponsor invoices, ensuring timely processing of vendor payments and follow-up of documents.
• Organized and coordinated meetings and business travels.

Thinkers, Office Manager    Madrid, May 2018 - Oct. 2020

• Supported in tasks that ensured the proper and efficient functioning of the office.
• Organized and coordinated office meetings and business travels.
• Developed and executed event plans, including budgeting, venue selection, vendor management, logistics.
• Maintained the relationship with office suppliers.
• Provided administrative support services.
• Managed the processing of invoices and expenses.
• Handled office incoming telephone calls, mailbox, deliveries, and couriers.
• Coordinated with other departments such as IT and HR.
• Managed agreements with universities and oversaw procedures related to the professional internship program.

EDT, Event Producer   Madrid, Jan. 2017 - May 2018

• Organized and managed the fuel company BP's annual convention for 700+ attendees, specifically tailored for gas station owners.
• Coordinated with vendors and suppliers to ensure all necessary services were provided for the event.
• Negotiated prices and managed event budget to meet financial goals with 100% budget adherence.
• Oversaw all logistics aspects of the event, including registration, setup, breakdown, and arranging travel  accommodation.
• Prepared invoices with the finance department.

Santi Palacio Catering, Office Manager and Event Coordinator  México City, Sep. 2013 - Oct. 2016

• Managed daily office operations, including vendor communication, quotation procurement, client inquiry resolution, call management, reception duties, delivery handling, paperwork organization, email management, and employee information updating. 
• Delivered exceptional customer service for weddings of over 500 guests, resulting in many clients returning to host events such as baptisms and recommending us to their friends and family.
• Managed end-to-end catering services, from initial client contact, budgeting, and event setup, to day-of coordination.

EDUCATION:

ESODE Business School - Nebrija University       Madrid, Spain, Nov. 2016 - April 2016

MSc Degree in Events Producer

Universidad de las Américas Puebla   Puebla, México, Jan. 2008 - Dec. 2012

BSc degree in Hotel and Restaurant Administration