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Chicago
Austin Will

Austin Will

Operations & Continuous Improvement

Upper Management / Consulting

Chicago, City of Chicago, Cook

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Services offered

Here's what I can offer to you:

Business Operations Management • Business process and standardization • Team scaling and organizational development • KPI development and monitoring • Team Performance Analysis • Cost reduction strategies • Client Service / Account Management

Project Management: End to End or In-Flight • Formal Training and Certifications from PMI and Google • Methodologies from Agile, SCRUM, and Waterfall • Expert in multiple PM platforms: Asana, Trello, ClickUp, MS Project • Cross-functional team leadership and coordination • Budget management and financial forecasting • Risk assessment and mitigation strategies

Continuous Improvements • Lean Six Sigma Green Belt • SOP creation and documentation • Current vs Future state analysis • Process improvement tools such as: Kaizen, Root-Cause analysis, 5S model, Value Stream Mapping • Data-driven decision making and KPI tracking Tailored to SMB Owners or C-Suite Executives or Stakeholders.

Project management
Team performance analysis
Cost reduction strategies
Business operations management
Continuous improvement
Client service management
Approximate rate: USD$ 46.5 per hour

Experience

Experienced Project and Operations Leader and Army Veteran with a solid background in change management, organizational effectiveness, and leadership. Seeking to leverage 12+ years of proven strategic planning, operational leadership, and process improvements. Adept at facilitating organizational changes, leading cross-functional teams, and applying data-driven insights to improve business outcomes. Certified Lean Six Sigma Green Belt and PMI Trained. Microsoft Business Analyst Certification. Google Project Management certiciation. Fluent in data analysis using Excel, Power BI and Visio as well tools such as 5S, root cause analysis, and value stream mapping.

Education

B.S.
 

Lean Six Sigma Green Belt

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