Arshad Khan

I am an experienced IT and Technical Project Manager with a strong background in leading cross‑functional teams, translating complex technical requirements, and delivering scalable solutions that improve workflow efficiency. My work spans Agile delivery, Jira governance, automation, and KPI visibility, enabling engineering, product, and operations teams to execute with clarity and alignment. I specialize in optimizing processes, building reusable frameworks, and driving end‑to‑end execution for initiatives that require both technical fluency and structured project leadership

Chamberlain Group – Agile Project Manager – Oakbrook IL – Jul 25 – Till Date

Led end‑to‑end delivery of enterprise .NET–based applications and services, coordinating cross‑functional teams across architecture, development, QA, and release management to meet business and engineering objectives

• Partnered with solution architects and engineering leads to define .NET application architecture, including API design, service integration, and scalability standards for hardware and software platforms.
• Facilitated sprint planning, backlog grooming, and release planning for multiple .NET delivery teams, ensuring predictable delivery of features, defect remediation, and technical debt reduction. 
• Implemented governance and change‑management processes for .NET application enhancements, coordinating production releases, hotfixes, and regression testing across international teams. 
• Provided executive‑level reporting on .NET program health, including scope, schedule, budget, risks, and dependencies, enabling informed decision‑making and proactive issue resolution.

McDonald’s Corporation – Senior Project Manager - Remote - Jan 2022 – Feb 2025

Implemented Collibra Data Governance tool with McDonalds Enterprise Data Governance team for company wide Data Governance implementation with adoption rate of 65% after a few months of implementation

• Developed a custom Collibra implementation framework by mentoring teams in Agile and Waterfall practices, collaborating with design and development on critical decisions, and leading daily stand-ups, grooming sessions, demos, retrospectives, and Scrum of Scrums.
• Data Analysis of all the Data sources which were brought into platform
• Delivered the project under budget—saving $200K—while coordinating delivery cadence with business stakeholders and providing detailed executive reports on a weekly, monthly, quarterly, and annual basis.
• Implemented an AI module for Collibra using MS DevOps for seamless execution and boosted reporting efficiency by creating tailored DevOps queries.
• Managed creation of Data Lake for restaurants transactional data reporting platform
• Authored SOPs for the EDG team, executed strategic release plans, and seamlessly integrated market POS data sources with Power BI to enhance reporting and decision-making.

Accenture CIO – Senior Project Manager - Remote - Jan 2020 – Dec 2021          

Implemented Collibra Data Governance for Accenture CIO enterprise-wide Data Catalogue project resulting in thousands of queries for data quality from different groups and hundreds of updates to catalogue.

• Managed and mentored a high-performing Scrum team—conducting daily stand-ups, backlog grooming, demos, retrospectives, and representing the team in Scrum of Scrums to ensure effective delivery cadence with Product Owners.
• Prepared comprehensive release plans while leveraging MS DevOps for streamlined project execution and delivery management; crafted custom DevOps queries to enhance reporting accuracy.
• Collaborated with architects and technical application teams to onboard various data sources onto the Collibra platform, executing precise source-to-target mapping and supporting metadata enrichment.
• Connection with SalesForce for marketing data quality analysis
• Data Analysis for all the data sources onboarded on the platform
• Partnered with design, development, and business teams to make critical project decisions and verified reports with business users—delivering detailed weekly, monthly, and quarterly executive updates.

Americaneagle.com – Senior Project Manager - Rosemont IL - Sept 2019 - Dec 2019

Delivered successful ecommerce projects for AE clients on Salesforce and Shopify by driving end-to-end implementations—from website design to DNS switch. Spearheaded SEO setups, product launch strategies, and dynamic content creation, while streamlining asset migrations and enhancing CMS tools built in C# .Net.

• Spearheaded Agile adoption by managing multiple Scrum teams—overseeing daily stand-ups, backlog grooming, and project schedule management. Implemented and trained teams on JIRA and Confluence, developed custom DevOps queries for reporting, and championed change management processes to deliver projects within budget and timeline.
• Partnered directly with clients to capture front-end requirements, mentor on SEO setups, and refine product launch and marketing strategies. Facilitated Adobe Commerce customizations, assisted with CMS data uploads, and integrated CRM Dynamics to elevate digital experiences.
• Acted as Product Owner for AE’s proprietary CMS and Security platforms, collaborating with design and development teams on critical decisions. Streamlined backlog management and precisely mapped source-to-target data for platform onboarding, ensuring robust system integrations.
• Coordinated cross-functional teams to drive seamless integration of diverse digital assets while managing essential financial processes, including CC processing and ACH setups to support client site functionality and secure payment operations.

Merchant Fleet Management – Senior Project Manager – Rosemont IL - Feb 2018 – Aug 2019

Led the re-architecture of the TotalView platform using .Net C#, Oracle, and Informatica, enabling drivers to log in and manage lease renewals or new leases. Automation and process improvements saved 40 man-hours per week and $1.5 million.

• Responsible for end-to-end project management, budgeting, expense tracking, burn down, project timelines, sprint planning / execution and reporting to management / stakeholders

Bank of America – Senior Project Manager – Chicago IL - Dec 2017 – Feb 2018

Managed enterprise-wide implementation of multinational client onboarding for a capital market trading platform at BoA. Standardized account hierarchy and streamlined transactions saved over $3 million. The platform uses .Net C#, APS.Net frontend, and Oracle backend.

• Created a comprehensive project plan
• Collaborated with Architects for application architecture approval
• Implemented change management using PPR tool
• Managed a team of 20 with a $2 million budget
• Oversaw international software delivery

AbbVie Pharmaceutical - Project Manager – Mettawa IL - Oct 2016 – Dec 2017

Successfully managed the implementation of a data warehouse for the enterprise finance department, enhancing analysis and reporting services with IBM Cognos TM1 and Informatica for ETL. 

• Created detailed project plan
• Reviewed team specifications and ETL mappings
• Propagated MDM policies in Finance department
• Used Planview for tracking project
• Managed Informatica MDM implementation

Deloitte & Touche – Project Manager – Chicago IL - Sept 2015 – Sept 2016

Involved in implementation of NOL module for Deloitte Tax Integrated Platform using C#, JS and SQL Server with multi-tiered thin client and cloud-based work streams.

• Managed continuous code integration, 
• Identified and escalated integration dependencies and roadblocks for the NOL module.
• Provided first-level support, created Azure DevOps dashboards, Led onshore and offshore teams, and 
• Managed SOW, business case, and RTFs. Ensured timely and budget-compliant project delivery.

Allstate Insurance – Senior Data Analyst – Glenview IL - Aug 2014 – Aug 2015

Worked with marketing team on creating multi channel marketing profiles using JAVA and SQL server as backend for Unica tool

TCF Inventory Financing – Senior Business Analyst – Schaumburg IL – June 2013 – July 2014

• Involved in coding reviewing mappings for data warehouse
• Involved in writing reporting queries for customers using SQL server
• Involved in creating mapping document, Data Flow diagram and ERD

AON Corporation – Senior System Analyst – Chicago IL – Apr 2007 – May 2013

• SME for data conversion process and software implementation in JAVA.
• Coded high efficiency multithreaded modules for data conversion engine.
• Lead team for design, coding and testing.
• Involved in code reviews and profiling.
• Created physical schema of back end database.
• Reports creation using SSRS

Accenture – Junior Developer – Bloomington IL – Feb 2005 – Mar 2007 

• Responsible for writing code in JAVA as per the specifications and requirements.
• Responsible for gathering requirements and creating functional design specifications and design documents.
• Interaction with business, discussing the specifications provided by the business partners and changes and
• discrepancies in the application.
• Ran reports for project milestones and tasks for executives

MS Computer Science 2004

BS Electronics Engineering 1999

PMP

CSM