Angela McMullen-Gunn

Quality-minded change-agent with a wide range of process optimization and engineering management expertise

Collins Aerospace - An RTX Company                    2014 - present
Director, Mission and Quality Assurance
Responsible for driving lean initiatives, continuous improvement and AS91xx compliance across the Mission Systems strategic business unit, including driving activities related to the Quality Management System and its adherence to external and internal requirements, strategy and guidance regarding usage of the CORE operating system to improve process maturity and increase employee knowledge.

Director, Quality Systems Compliance
Jul 2022 - Aug 2024
• Restructured Collins corporate QMS to drive AS91xx, ISO 9001, and Nadcap improvements at 250+ global sites in 27 countries, including 56% reduction of major findings in 2023, and 94% reduction of major findings in 2024.
• Led QMS harmonization with improved simplification and collaboration to drive sustainable improvements, cross-company data analysis, and learning at Collins/RTX.
• Restructured Collins corporate QMS to drive AS91xx, ISO 9001, and Nadcap improvements at 250+ global sites in 27 countries, including 56% reduction of major findings in 2023, and 94% reduction of major findings in 2024. • Led QMS harmonization with improved simplification and collaboration to drive sustainable improvements, cross-company data analysis, and learning at Collins/RTX.

Associate Director, Office of the Chiefs - Operations Process & Discipline Excellence Engineering
Aug 2021 - Aug 2022
• Grew chief engineers & technical SMEs to drive product conformity and workmanship standards harmonization across six business units to achieve multimillion-dollar savings.
• Launched corporate engineering rotational program, Professional Industrial and Manufacturing Engineering (PrIME): an early careers rotational program targeted towards the professional and technical development of industrial and manufacturing engineers.
• Grew chief engineers & technical SMEs to drive product conformity and workmanship standards harmonization across six business units to achieve multimillion-dollar savings. • Launched corporate engineering rotational program, Professional Industrial and Manufacturing Engineering (PrIME): an early careers rotational program targeted towards the professional and technical development of industrial and manufacturing engineers.

Associate Director, Quality Process Excellence
Aug 2020 - Aug 2021
• Collaborated with six business units to identify, understand causes, and prioritize improvement opportunities, to deliver $32M (15.7%) scrap, rework, and repair reduction.
• Developed and led DE&I-focused Quality Talent Programs, growing early-talent training curriculums, global mentoring, employee resource groups, professional organization alliances, and college partnerships.
• Collaborated with six business units to identify, understand causes, and prioritize improvement opportunities, to deliver $32M (15.7%) scrap, rework, and repair reduction. • Developed and led DE&I-focused Quality Talent Programs, growing early-talent training curriculums, global mentoring, employee resource groups, professional organization alliances, and college partnerships.

Associate Director, Customer Quality
Jun 2019 - Aug 2020
• Drove the quality transformation journeys of 60+ sites in 17 countries to improve performance across Executive and Regional aircraft programs, resulting in a 23% reduction in make escapes to earn 2020 Collins Engineer of the Year Finalist (top 1% of engineers).
• Drove the quality transformation journeys of 60+ sites in 17 countries to improve performance across Executive and Regional aircraft programs, resulting in a 23% reduction in make escapes to earn 2020 Collins Engineer of the Year Finalist (top 1% of engineers).

Associate Director, Global Operations Quality
Jan 2018 - Oct 2019
• Slashed scrap, rework, and repair costs 35% ($527K) with 36% PPM customer defect reduction using Collins Zero Defect Plan™ and lean continuous improvement methodologies at 13 manufacturing sites in 5 countries including Singapore, Indonesia, India, Poland, Puerto Rico and the mainland US.
• Slashed scrap, rework, and repair costs 35% ($527K) with 36% PPM customer defect reduction using Collins Zero Defect Plan™ and lean continuous improvement methodologies at 13 manufacturing sites in 5 countries including Singapore, Indonesia, India, Poland, Puerto Rico and the mainland US.

Senior Nebraska Site Quality Manager
Jun 2014 - Jan 2018
• Accomplished world-class 6-sigma levels of 3.6 PPM customer defect rate (80% reduction) while optimizing quality team response and triage to accomplish 30% reduction of site scrap, rework, and repair ($385K).
• Launched global corp. early-career quality rotational program: the Quality Leadership Engineering Accelerated Development (Q-LEAD) Program to improve quality education & strengthen career pathways by establishing early careers talent-based pipeline for the Quality Organization.

MEng, Engineering Management. University of Nebraska-Lincoln  

MS, Quality Management & Six Sigma Black Belt Certification. The New England College of Business (formerly the National Graduate School of Quality Management)

BS, Mechanical Engineering  (Materials Science Engineering Emphasis). University of Nebraska-Lincoln