About Amy Knips:
Driven and goal-oriented artist and multi-hyphenate, offering skills spanning several fields, including administration, retail, web design, hospitality, childcare, and the performing arts. Adept communicator, organizer, and logical thinker with a creative eye and meticulous work ethic. Natural leader, multitasker, and reliable team player with a background in luxury guest relations, personal branding, and sales.
Experience
WORK EXPERIENCE
Entertainment Company Manager | Regent Seven Seas Cruises
2023
Managed and led a team of twelve, liaising with upper management, both onboard and shoreside, to communicate scheduling, time-sensitive updates, and cast concerns. Spearheaded the production of several cabarets, constructed end of voyage reports, and collaborated with colleagues to find solutions and progress as a department.
Production Cast | Regent Seven Seas Cruises
2021-2023
Delivered quality entertainment and guest relations to high end clientele onboard a luxury cruise ship. Used premium language to enrich the cruise experience, and demonstrated a pleasant, engaging, customer oriented attitude at all times. Hosted guest dinners and activities, organized entertainment spaces, and conducted terminal check-in, all while upholding the "six star service" company culture.
Sales Associate | J. Crew
2021 - NY, NY
Drove sales through personalized client assistance & thorough product knowledge, educated guests on promotions and policies, and maintained store cleanliness and organization. Conducted transactions, returns, exchanges, & orders, and worked both independently, and as part of a collaborative team.
Freelance Web Designer
2020-2021
Collaborated with clients to establish distinct, polished personal branding to convey artistry and professionalism. Developed modern, user-friendly websites committed to digitally capturing character and maximizing online presence for artists and businesses. Experienced in Squarespace and the utilization of basic code.
Administrative Assistant | Lawrenceville Home Improvement
2019-2020, Lawrenceville, NJ
Provided exceptional customer service and administrative support in a home improvement showroom. Greeted clients upon entry, and upheld a positive and approachable demeanor. Handled phone calls, scheduling, data entry, filing, marketing, large transactions, and general office maintenance.
Sales Associate | Vineyard Vines
2017-2018, Woodbury, NY
Drove sales and upheld company culture & values through thorough product knowledge and engaging customer service. Processed transactions & returns, familiarized customers with merchandise & promotions, and worked efficiently with patrons and coworkers in a high-traffic environment.
Assistant Teacher | Lil’ Buds Childcare & Preschool
2020-2021, Middletown, NY
Supervised, educated, and engaged with children (3 mos - 9 yrs), assisted with learning, art, meals, nap, virtual learning, & play, led music class twice weekly, communicated with parents regarding their child's progress, and maintained a clean and organized learning environment.
Education
Rider University - 2020
Bachelor of Fine Arts in Musical Theatre
Minor in Arts Administration
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