Amiyah Copeland

21-year-old dependable professional with a strong understanding of teamwork and adaptability, shaped by being part of a military family. Comfortable collaborating with diverse groups and building positive working relationships. Known for strong interpersonal skills and the ability to work effectively in team-oriented environments.

Customer-service professional with 6+ years of high-volume retail and hospitality experience delivering fast, accurate front-line

support under pressure.Consistently drives sales and operational improvements—ranked top-3 sales representative at Metro by

T-Mobile and processed 160+ parking passes during peak periods—while maintaining POS accuracy and reducing wait times.Expert

in conflict resolution, product knowledge, time management, and sales strategy; seeking to apply these strengths to increase customer

satisfaction, retention, and service efficiency.

Associate in Criminal Justice (in progress) Mar 2023 - Present

Gulf Coast state college, Panama City Beach, Florida

Pursuing an Associate in Criminal Justice (in progress). Transferred credits from Florida Memorial University.

Coursework focused on criminal law, corrections, and investigative procedures; developed research and communication skills

relevant to law enforcement and public safety roles.

Criminal justice Florida state university, Miami Gardens, Florida

Completed foundational courses in pursuit of criminal justice degree before transferring to gulf coast.

Aug 2022 - Dec 2022

High school diploma Rutherford High School, Panama City, Florida

Graduated with a 3.25 with an intermediate bachelorette certificate alongside diploma

Aug 2019 - May 2022