Amber Kessen

book work, editor,customer service, or advocatcy

Non-profit / Volunteering

Oshkosh, City of Oshkosh, Winnebago

Services offered

💼 Remote Services Offered
📝 Proofreading & Editing
• Grammar, punctuation, and tone correction
• Clarity and consistency across legal, academic, and creative writing
• Formatting for professional presentation (APA, MLA, legal formats)
• Blog posts, outreach materials, and personal narratives
📄 Legal Document Support
• Drafting affidavits, motions, and evidence timelines
• Trauma-informed language for sensitive cases
• Reviewing legal correspondence for clarity and impact
• Organizing pro se filings and case materials
💻 Administrative Assistance (Remote)
• Email and calendar management
• Research and resource compilation
• Spreadsheet creation and document organization
• Virtual support for advocacy campaigns and nonprofit outreach
🤝 Advocacy & Peer Support (Virtual)
• Survivor-informed coaching and recovery navigation
• Connecting clients to housing, employment, and legal resources
• Facilitating virtual peer support sessions
• Building outreach strategies and community partnerships
📊 Nonprofit & Social Enterprise Development
• Mission statements, program outlines, and grant proposals
• Planning resale shop, café, and digital platform models
• Outreach materials and presentations for funders
• Volunteer coordination and service delivery planning

🌟 Core Strengths
• Detail-oriented and deadline-driven
• Strong written and verbal communicator
• Faith-rooted, empathetic leadership
• Quick learner with tech adaptability
• Resilient, collaborative, and purpose-led

Proofreading

Legal document support

Nonprofit development

Editing

Administrative assistance

Advocacy

Approximate rate: USD$ 20 per hour

Experience

I’m a survivor-led advocate, Recovery Specialist trainee, and founder of Hustle2Hope—a nonprofit initiative focused on transitional housing, employment, and community healing. My background spans over 15 years across advocacy, customer service, logistics, and operations. I’ve worked in call centers conducting fundraising campaigns by phone, in person, and virtually. I’ve managed office operations in a semi repair shop, led teams in manufacturing, and handled shipping and inventory. I’ve also worked in retail, selling food, paint, and fabric, which strengthened my customer engagement and sales skills. I’m known for my strong communication abilities, quick learning, and deep commitment to helping others navigate complex systems with clarity and compassion.

Education

I’ve completed coursework in Human Services and Criminal Justice through Northcentral Technical College (Oshkosh/Wausau, WI) and Colorado Technical University. While I did not earn a formal degree, my studies focused on advocacy, legal systems, trauma-informed care, and community-based support. I’m currently enrolled in Recovery Specialist training through the WIOA program, which strengthens my ability to support individuals navigating addiction, homelessness, and systemic barriers. My education directly supports my work in survivor-led outreach, legal empowerment, and nonprofit development—giving me the tools to turn lived experience into systems of healing and change