Alixon Etts

Growth and results-driven, bi-lingual leader with a stellar record of developing new business opportunities, managing and growing existing accounts, driving customer retention, and managing life-cycle planning activities. Highly skilled in driving complex initiatives from inception to completion with accountability for management of large-scale projects, cross-functional teams, and demanding timelines. Plan of Action Process with the ability to multi-task and excel in highly competitive, fast-paced environments. Exceptional communication, negotiation, presentation, and time-management skills with the ability to interact and collaborate with individuals at all organizational levels.

Wells Fargo N.A.; Remote                                                                                            2/2017 to 9/2025

Lead Business Execution Consultant, Vice President

• Spearheaded and led a wide range of business execution functions that encompassed assessing business needs, implementing innovative solutions, enhancing project outcomes maximizing cross-border service offerings, streamlining processes and procedures, and executing high-impact strategic initiatives. 
• Managed Family Remittances - cross-border distribution networks spanning 13 countries with oversight for driving operational efficiency, optimizing processes, and delivering superior service across diverse global markets.
• Served as main-point-of-contact for Wells Fargo Consumer and Small Business Banking (CSBB) third-party and vendor management program with accountability for seamless communication between internal teams and external vendors.
• Conducted and executed In-Country Marketing Initiatives within the APAC, LATAM regions increasing in transaction volume by approximately 5%. 
• Reviewed, managed, and negotiated third-party contracts that ensured compliance, mitigated risk, reduced costs, and achieved business objectives. 
• Tracked and analyzed performance metrics in order to identify trends, develop and execute targeted strategies, and boost team productivity.
• Directed ExpressSend’s Limit improvement initiatives that reduced vendor management risk and drove optimal service delivery.
• Cultivated cross-departmental collaboration that improved communication channels and significantly accelerated project delivery timelines. 
• Prepared and presented detailed sales metrics, project updates, and compliance reports to senior management that enabled research-based, data-driven decision making.
• Delivered personalized attention and maintained consistent communication with clients that ensured favorable client experience, enhanced loyalty, and drove overall satisfaction.
• Fostered a positive and supportive team environment that improved employee relations, drove performance, heightened engagement, and significantly increased productivity.
• Appointed Global Employee Survey Council member with responsibility for creating and developing strategies to maximize employee satisfaction.
• Managed and led the Derisking Project by offboarding 10+ third-party Direct partners and onboarding those to aggregators vendors that resulted in streamlined distribution operations for U.S.-based processors and expanded product market reach.

Xpress Money Service, Inc.; Edison, NJ                                                                 11/2012 to 2/2017

Relationship Manager Latam

• Lead a proactive sales activity and relationship management, consistently filling my pipeline and delivering results against plan.
• Collaborated with field sales teams and cross-functional partners to ensure timely and accurate forecasting
• Performed comprehensive relationship management functions with responsibility for expanding service reach throughout Latin America, increasing brand visibility, analyzing market trends, identifying key contributors, and driving successful market penetration.
• Conducted in-depth analysis of market strategies, financials, and compliance requirements in order to structure effective business proposals.
• Implemented targeted marketing campaigns, managed stakeholder engagement, delivered tailored services, strengthened regional presence, and provided outstanding customer support to each and every client.
• Developed negotiation strategies by aligning new venture opportunities with corporate objectives that achieved mutual beneficial outcomes.

Rutgers University - New Brunswick; New Brunswick, NJ.   2007-2011

Bachelor of Communication and Information | Public Relations concentration