Alissa Reed

Results-driven professional with 10 years of experience in sales and client relationship management, adept at driving revenue growth and enhancing client satisfaction. Proven track record as a Vice President overseeing a diverse account portfolio and achieving significant revenue and client retention increases. Skilled in strategic oversight, negotiation, and leveraging data-driven insights for impactful results, well-prepared to excel as an Account Executive.

Vice President of Client Relationships

Shift4 Mar 2022 to Apr 2024

-Led strategic transformation of a leading payments technology company, implementing a cloud-based SaaS solution that optimized operational efficiency by 50% and increased client acquisition by 30%
-Orchestrated strategic alignment of internal projects, leveraging data analytics to drive a 20% boost in revenue and enhance operational efficiency by 15%
-Managed diverse account portfolio, doubling client base while reducing operational costs by 25% and increasing customer satisfaction by 30%
-Orchestrated market expansion efforts through key industry partnerships, resulting in 60% growth in brand visibility and enhanced market positioning
-Led strategic initiatives to optimize customer journey, resulting in 40% higher client satisfaction and 25% improvement in conversion speed

The Ohio State UniversityThe Ohio State University

Bachelor of Arts (B.A.), English & Creative Writing 2012 - 2014

Grade: 3.5 Grade: 3.5

Activities and societies: Sigma Tau Delta TreasurerActivities 

Took elevated courses in English and Creative Writing 
Studied abroad in London, England