Alexander Munday

*Excellent organization and problem-solving skills.
* Excellent v e rba l and writing skills.
* Supervised permanent and on-call staff from 2- 125 employees.
* Interviewed a p p l i c a n t s for employment.
* Evaluated personnel annually.
* Hired permanent and on call personnel
* Counseled employees on performance and personnel i s s u e s .
*Recommended personnel f o r promotions, r a i s e s , demotions and/or terminations.
*Documented performance f o r counsel in and/or terminations.
*Relocated personnel to ensure better productivity.
* Prepared budget for various projects.
* Maintained costs within budget while maintaining quality.
*Trained personnel in job requirements and company policy and procedures.
* Conducted new employee orientation s e s s i o n s .
*Monitored and evaluated staff conducting training.
*Managed billing and reimbursement procedures.
* Coordinated p a y m e n t reconciliations.
* Strong customer service skills

*

Strong Computer Skills

Technology Support  for Tax software(Turbo Tax)

*Excellent organization and problem-solving skills.
* Excellent v e rba l and writing skills.
* Supervised permanent and on-call staff from 2- 125 employees.
* Interviewed a p p l i c a n t s for employment.
* Evaluated personnel annually.
* Hired permanent and on call personnel
* Counseled employees on performance and personnel i s s u e s .
*Recommended personnel f o r promotions, r a i s e s , demotions and/or terminations.
*Documented performance f o r counsel in and/or terminations.
*Relocated personnel to ensure better productivity.
* Prepared budget for various projects.
* Maintained costs within budget while maintaining quality.
*Trained personnel in job requirements and company policy and procedures.
* Conducted new employee orientation s e s s i o n s .
*Monitored and evaluated staff conducting training.
*Managed billing and reimbursement procedures.
* Coordinated p a y m e n t reconciliations.
* Strong customer service skills

University of California, Los Angeles
Los Angeles, California Political
Science
P i m a Community College
Tucson, Arizona
Continuing courses in professional development
REFERENCES FURNISHED UPON REQUEST