About AJ Ward:
I have over 10 years of phone sales experience and also provide excellent customer service.
Experience
Sumner Communications/Independent Retailer, Shelton CT Aug 2020-May 2022
Account Executive
- B2B phone sales Acquiring new clients via cold calls and referrals(80-120 calls per day).
- Cross-selling both print and digital Initiating and maintaining multi-media marketing campaigns including targeted email, web, and printed advertising.
- Editorial contributions Participated in meetings to build both print and social media content for Independent retailer and Wholesalecentral.com.
Wildlife Artists Inc, Southbury, CT 2012-March 2020
Account executive
- Built up the E-Commerce and Zoo market Working with major online/brick and mortar retail accounts to drive sales. I also have major Zoo and Aquarium accounts which had been dead accounts that I brought back.
- Sales operations Trained new people on Salesforce and also helped with recognizing what was trending online to build up the E-tail business. Helped with research of new markets such as state parks and promotional companies. Project managed custom plush orders for online and zoo markets.
- Creativity Gave creative input in meetings for developing new toy lines and marketing blast ideas.
HOME DEPOT, Fairfield, CT 2009-2012
Home Services Supervisor
Recruited to direct sales/leads of home services products/programs for windows, roofing, and remodeling projects.
- Secured 750,000+ in pure profit by generating sales through in-store customer attainment.
- Educated associates through product/program knowledge.
- Enhanced sales operations by using Siebel customer relations management software.
- Boosted advertising by facilitating store events, including fire safety month and children’s workshops.
- Recognized with Home Depot Customer Service Award for outstanding customer service.
Education
MASSACHUSETTS COLLEGE OF ART, Boston, MA
Bachelor of Fine Arts in Film/Video
Concentration in Advertising
Recipient of Film/Video Departmental Award for Exemplary Work in Film/Advertising
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