Service Desk Supporter - Stapleton, AL, United States - Horizon Group

Horizon Group
Horizon Group
Verified Company
Stapleton, AL, United States

2 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Are you looking for a new job?

As part of a permanent position, Experis is looking for you as a
Service Desk Supporter for our client in the IT industry at the
Hamburg location.

Find the right
job with Experis Use our experience and advice for your best possible development. As an IT specialist, we connect you with well-known companies.


Our offer to you:

-
Salary from 3120 to 3466 €

  • Permanent employment at Experis
  • Employee discounts
  • Christmas and vacation pay according to collective agreement
  • Intensive training
  • Numerous further training opportunities through our online training platform
  • Personal support

Your tasks as a Service Desk Supporter:

  • 1st and 2nd level client support in different on-site teams in the greater Hamburg area
  • User support both remotely and onsite with the end user
  • Installations, break & fix, replacement, and troubleshooting for end devices
  • Support of standard applications such as MS Office and current Windows operating systems
  • Ticket processing in various ticket systems
  • Development and updating of operational documentation

This is what convinces us:


  • Experience in 1st or 2nd level support
  • Proficient use of MS Office (including Outlook) and current MS Windows operating systems
  • Good knowledge of ticket and remote tools
  • Advanced knowledge of standard hardware
  • High service and customer orientation