Night Audit Full-time - Austin, United States - The Driskill

The Driskill

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

Summary

As a Night Auditor, you will be responsible for balancing the hotel's daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to our guests during the overnight shift.

You will also perform various front desk duties, such as checking guests in and out, answering phones, and handling guest requests and complaints.

Responsibilities include but are not limited to:

Auditing all charges and postings and correcting work as necessary
Reconciling daily activity and closing all accounts in preparation for the new business day
Processing, formatting and distributing daily reports for multiple divisions
Processing all payments according to hotel requirements
Interacting with colleagues in a professional manner and assisting other departments throughout the hotel
Resolving all guest concerns and compliments in a professional, timely and courteous manner

BENEFITS
| LOVE WHERE YOU WORK | Hyatt is proud to be named to Fortune's list of "100 Best Companies to Work For" for the tenth year in a row With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking.

Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

We _care_ for people so they can be their _best_.
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Career Growth and Advancement

Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

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Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
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Referral Bonuses - for bringing new members to our team
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Discounted Room Nights - at Hyatt Hotels around the world
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12 Free Hyatt Room Nights per year - after 90 days of service
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Parking discounts - discounted parking in downtown Austin
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Bus Passes - under $10/month, paid through payroll deduction
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Paid Time Off

Vacation, Sick days and Holiday pay

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Healthcare FSA - saves you money for medical expenses
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Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
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Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources
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Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More

Hyatt/The Driskill is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications:

Attention to detail & Computer savvy
Previous hotel/customer service experience required.
Must have an open schedule that includes overnight shifts with availability on weekends and holidays
A true desire to satisfy the needs of others in a fastpaced environment.
Refined verbal and written communication skills.
Ability to stand for long periods of time.