Customer Service Manager Support - East Quogue, NY, United States - Cascade Enterprises

Cascade Enterprises
Cascade Enterprises
Verified Company
East Quogue, NY, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
What can you expect in East Quogue, NY?

  • You will provide comprehensive and professional support to our customers via email and phone
  • The opportunity to constantly develop your knowledge and skills:
The inquiries are exciting, diverse, and anything but ordinary

  • You will work with product experts to solve difficult issues and provide updates on the product
  • You will actively contribute to the continuous improvement of our processes and the expansion of our internal knowledge database
Requirements

What should you bring?

  • You have successfully completed your education and ideally have 2 years of work experience, preferably in customer support and ticket management
  • You are ITsavvy, have good analytical skills, and can quickly adapt to new software and tasks
  • You find it exciting to support customers from various companies and industries in using our product to its fullest potential
  • Problem admiration is not your thing you approach things proactively and with a solutionoriented mindset
  • Your expression and communication skills are reflected in your confident writing style
  • You have excellent German (C2 level) and English skills in both written and spoken form
  • You have a home office in Germany and a quiet workspace separated from the rest of your living space
We offer

What do we offer you?

  • Your chance to significantly shape a rapidly growing company and grow in a creative work environment with short decisionmaking paths
  • We want to honor your trust in us, which you show us by joining us in this early stage. To benefit from the
More jobs from Cascade Enterprises
See all jobs of Cascade Enterprises