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Front Desk Coordinator - Madison, United States - The Joint Chiropractic
Description
Are you looking for a company you can grow your career with and advance in?Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness?
If you have the drive, desire, and ambition to work with a world-class organization, we want to talk to you
At The Joint Chiropractic we provide top notch service to every one of our patients, and we would like for you to join our committed team.
Competitive pay + Bonus
What we are looking for in YOU and YOUR skill set
Driven to climb the company ladder
Possess a winning attitude
Have a high school diploma or equivalent (GED)
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills
Have at least one year of previous sales experience
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks
Educate patients on wellness offerings and services
Share personal chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment
Have a strong customer service orientation and be able to communicate effectively with members and patients
Manage the flow of patients through the clinic in an organized manner
Office management or marketing experience is a plus
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival
Checking members and patients in to see the chiropractor
Answering phone calls
Re-engaging inactive members
Staying updated on membership options, packages and promotions
Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management informed of member concerns and following manager's policies, procedures and direction
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees
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