Csr - Chandler, United States - Abacus Service Corporation
Description
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a full-time position with opportunities for growth and advancement.Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns
- Provide accurate information and resolve customer issues in a timely manner
- Upsell products and services to maximize sales opportunities
- Perform data entry tasks to update customer records and maintain accurate information
- Analyze customer needs and recommend appropriate solutions
- Multilingual skills are a plus, particularly fluency in English and Spanish
Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent verbal and written communication skills in English
- Bilingual abilities in Spanish are highly desirable
- Strong interpersonal skills with the ability to build rapport with customers
- Proficient in data entry and computer skills
- Ability to analyze customer situations and provide effective solutions
- Ability to work in a fastpaced environment while maintaining attention to detail
Job Types:
Contract, Temporary
Pay:
$ $13.99 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Work Location:
In person
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