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Team Leader - Winger, MN, United States - Eclipse Technologies
Description
For our client, a company in the service industry, we are currently looking for a long-term Team Leader (m/f/d) for Customer Service in Winger, MN.
Your responsibilities:
- Professional handling of customer inquiries via phone and email
- Motivation and development of our team members
- Technical and disciplinary leadership for a team in customer service
- Regular communication with management
- Recruitment and training of new employees
- Process improvement
What you should bring:
- Completed commercial apprenticeship
- First leadership experience
- High level of customer service orientation and professional demeanor
- Several years of experience in customer service
- Good knowledge of MS Office
- Excellent written and verbal communication skills in German
- Friendly and clear communication style, as well as strong social skills and communication skills
Our benefits:
- Performancebased salary model
- Further training and individual development opportunities
- Flexible working hours, balanced mobile working/home office, one week per year "work from anywhere" in Germany or abroad, as well as up to 10 days of unpaid leave
- Discounts for fitness studios and a subsidized company pension plan
- Job ticket
- Modern office space
- Daily free meal with fresh fruit, as well as coffee, tea, and soft drinks
