Housekeeping Houseperson - Dana Point, United States - Hilton
Description
Housekeeping Houseperson - Waldorf Astoria Monarch Beach Resort and ClubThe award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Houseperson to join the Housekeeping Team
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets.
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Classification:Full-Time
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Shift: 2 shifts - 8:30am-5pm or 2:30pm-11pm - must have availability to work flexible shifts, weekdays, weekends, and holidays.
Pay Range:
The hourly rate is $23.00 per hour and is based on applicable and specialized experience and location.
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What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
- Greet guests in a friendly manner
- Report maintenance deficiencies and items in need of repair
- Stock and maintain supply rooms, as needed
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
- Deliver guest requests and assist in cleaning guest rooms, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
- Hospitality
- We're passionate about delivering exceptional guest experiences.
- Integrity
- We do the right thing, all the time.
- Leadership
- We're leaders in our industry and in our communities.
- Teamwork
- We're team players in everything we do.
- Ownership
- We're the owners of our actions and decisions.
- Now
- We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it allThe Benefits
- Hilton is proud to have an awardwinning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
- Access to your pay when you need it through DailyPay
- Flexible schedules
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- BestinClass Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
- Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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