Customer consultant - Leslie, GA, United States - Golden Gate Group

Golden Gate Group
Golden Gate Group
Verified Company
Leslie, GA, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

At vio:
networks, we believe that good communication is the key to the success of businesses.

Since 2007, we have been digitizing the communications of small and medium-sized companies throughout Germany and are now a leading provider of modern cloud-based telephone systems.

Recently, we have given up our office and all colleagues now work fully from home. For events and meetings, we meet at a co-working space in Berlin.


Responsibilities:


Are you communicative, empathetic, and patient when dealing with customers? Do you understand people's needs and find tailored solutions? As a customer advisor at vio: networks, you will be the first point of contact for our existing customers and those who would like to become one.

You will support and assist our existing customers and advise new customers when they are looking for a new communication solution (no cold calling).

Internally, you will optimize existing processes and documentation.

You will be part of our motivated team and, thanks to intensive and friendly collaboration with colleagues, always know exactly what our customers need.


Qualifications:

  • Completed commercial or technical training or equivalent
  • Previous professional experience in customer support or customer care
  • Enjoy working with people
  • Nativelevel German language skills, English skills are a plus
  • Good communication skills and a high level of service orientation
  • Sense of responsibility and high motivation when working in a team
  • Enjoy working with computers, the internet, and modern software

Benefits:

  • An exciting, permanent position close to
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