Employee (male/female/diverse) IT Support - Detroit, United States - Quantum Dynamics

Michael Johnson

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Michael Johnson

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Description

Deutsche Oelfabrik Dr. Grandel GmbH & Co KG is the management company of a chemical group of companies with three medium-sized production plants located in Detroit. Our services include accounting, human resources, insurance, and IT support.
We are currently seeking a motivated full-time or part-time employee to join our existing IT team.
The ideal candidate for this position will be responsible for providing IT support.

Your responsibilities will include:

  • Receiving and resolving user, hardware, and system issues in collaboration with the team
  • Configuring, documenting, installing, troubleshooting, and handing over hardware and software
  • Installing updates, hotfixes, and new releases
  • Creating, managing, and assigning user rights in various applications

Qualifications:

  • Completed IT training or equivalent qualification
  • Strong interest in information technology and new technologies
  • Preferably some experience in IT support and user care
  • Familiarity with Windows systems, standard software, and network technologies, and ideally knowledge of Linux and/or other operating systems
  • Good understanding of standard IT components (PC, laptop, printer, peripherals, etc.), smartphones, and telephone systems
  • Fluent in written and spoken German and technical

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