14 euros per hour Call Center Agent M/F/D Full-time Monday to Friday" - Dodge Center, MN, United States - NovaWorks
Description
Are you interested in working for a dialogue marketing agency specializing in telephone fundraising? For over 20 years, this agency has been successfully working exclusively with non-profit organizations in the fields of environmental and nature conservation, human rights, health, and national and international aid organizations.
We are looking for open-minded employees for telephone inquiries.As a Call Center Agent (m/f/d), you can expect:
Tasks
- Telephone communication with supporters of nonprofit organizations: You not only inform about their projects and successfully solicit planned and longterm donations, but also give the respective organization character and personality through your voice.
- You actively contribute to the optimization of telephone calls by bringing in ideas for improving conversation management based on conversation guidelines.
- Onboarding and development of new agents.
- Ensuring personnel capacities, both quantitatively and qualitatively (recruitment).
- Interest in the concerns of nonprofit organizations in humanitarian areas as well as environmental, nature, and disaster protection.
- Strong communication skills.
- Experience in telephone work inbound or outbound.
- Persuasiveness, empathy, and determination.
- Reliability, honesty, and willingness to learn.
- Ability to work independently and take responsibility.
- Team spirit, solution orientation, and ability to compromise.
- Willingness to take on leadership responsibilities, for example in personnel development.
- Excellent MS Office skills.
- Willingness to work flexible hours from 9am to 8pm.
Benefits:
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