Employee (m/f/d) Service Center/Citizen Hotline - McKee City, NJ, United States - SilverLinx
Description
Your Benefits:
- Experience the state administration of Berlin up close in your new job.
- Exciting task: You ensure friendly and competent telephone service between citizens and authorities, as well as between authorities.
- Your motto could be: Kindness creates kindness
- Entry into the public service
- Centrally located in Berlin Wilmersdorf.
- Popular employer, known for diversity, familyfriendliness, and further education opportunities.
- Working hours within service times between 6:00 am and 8:00 pm possible 35 or 39 hours per week.
Overview:
Our client is a municipal public institution that has been supporting the citizens of the capital and their citizen offices with expertise in information technology and administration for 50 years.
The location is in Berlin Wilmersdorf.We are looking for
Employee (m/f/d) Service Center/Citizen Telephone Public Service
Your tasks:
- You handle inquiries about services of the Berlin administration (by phone, email, or ticket system).
- You provide initial information and refer to specialized authorities.
- You schedule appointments through an electronic system.
- You prepare work for the back office.
- You support campaigns on special topics of public administration.
Your profile:
- You have successfully completed your education: office management, office communication, service specialist for dialogue marketing, or equivalent knowledge acquired through professional experience.
- You already have some
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