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    Family Service Trainee - Jonesboro, United States - SCI Shared Resources LLC

    SCI Shared Resources LLC
    SCI Shared Resources LLC Jonesboro, United States

    2 weeks ago

    Default job background
    Description
    Our associates celebrate lives. We celebrate our associates.

    Consider the possibilities of joining a Great Place to Work


    As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software.

    Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.


    Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property.

    Meet with client families, at the Funeral Home or virtually, to discuss 'Celebrating a Life Well Lived'. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.


    JOB RESPONSIBILITIES
    Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.

    Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends.


    Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs.

    Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.

    Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.

    Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.

    Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

    Minimum Qualifications

    Education

    High School Diploma or equivalent

    Licenses

    Ability to obtain and maintain insurance license as required by state/province

    Current state/province issued driver's license with an acceptable driving record

    Experience

    Sales or Customer experience preferred

    Previous experience with Customer Relationship Management (CRM) systems preferred

    Knowledge, Skills and Abilities

    Proficient computer skills including MS office suite

    Proficient computer skills with CRM and Social Networking Apps preferred

    Professional demeanor and communication skills

    Bilingual, knowledge of another language preferred

    Professional attire required when meeting with clients or representing the company

    Available to work evenings and weekends

    Postal Code: 30236

    Category (Portal Searching): Sales


    Job Location:
    US-GA - Jonesboro


    Job Profile ID:
    S00068


    Time Type:
    Full time


    Location Name:
    Sherwood Memorial Park and Mausoleum


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