Deputy Administrator, Business Collections - Phoenix, United States - State of Arizona
Description
ARIZONA DEPARTMENT OF REVENUE
- Funding Arizona's future through excellence in innovation, exceptional customer service and public servantled continuous improvement._
- All Arizona State employees operate within the Arizona Management System (AMS), an intentional, resultsdriven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results._
Deputy Administrator, Business Collections
Job Location:
Address: 1600 W. Monroe Street, Phoenix, AZ 85007
Posting Details:
Salary:
$93,500
Grade: 25
Closing Date:
Open Until Filled
- This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. Although the duties of this position can be performed primarily remote, the position does require the incumbent to participate in field collections work, as needed._
Job Summary:
The Deputy Administrator, Business Collections, is responsible for providing leadership, strategic initiative, and management the entire Business Collections Unit, which is responsible for the collection of delinquent tax liabilities on behalf of the Department of Revenue.
This role is responsible for submitting collections cases to the Arizona Attorney General's Office and for representing the department in settlement issues, and will also serve in place of the Deputy Assistant Director, as needed.
Job Duties:
Deputy Administrator, Business Collections - Job
Please check out the attached job description for more details
Job Requirements:
Education & Experience
- Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
- Minimum of seven years' tax collection experience
- Minimum of three years management/supervisory experience
Licenses & Certifications
- Valid Arizona Driver's License
Knowledge/Understanding
- Advanced knowledge and understanding of Federal and State tax statutes, administrative rules, and regulations
- Advanced knowledge and understanding of tax collection enforcement rules and regulations
- Advanced knowledge of lien laws pertaining to personal and real property for consensual liens and statutory liens from agencies such as the IRS
- Knowledge of investigative and research techniques
- Knowledge of tax filing requirements and supporting documentation necessary to process tax returns
Skills
- Strong communications skills, to include verbal, written, and active listening with the ability to convey taxrelated information in layman's terms
- Strong organization and time management skills with the ability to make measurable progress on multiple priorities
- Strong interpersonal skills and demeanor
- Strong negotiation and persuasion skills
- Proficient in the use of tax reporting systems
Abilities
- Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
- Ability to build, motivate, engage, develop/grow, and retain a high performing team
- Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
- Demonstrated ability to work with a high degree of autonomy and also participate collaboratively as part of a team
- Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
- Ability to represent the agency in the court of law
- Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Additional Job Demands
- In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
Selective Preference(s):
- Master's Degree in Business, Accounting, or a related field
- Experience with Continuous Improvement, Six Sigma and/or LEAN
Pre-Employment Requirements:
- Employment and Education Verification, and Reference Checks
- State and Federal Criminal Backgroun
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