Desktop Field Technician - Phoenix, United States - Profit by RPO
Description
JOB REQUIREMENTS
- Experience providing technical support to end users in a fastpaced environment.
- One year of Active Directory experience.
- Mobile device support knowledge.
- Experience with Remedy helpdesk software.
- Experience with Microsoft Intune
- Experience with backup/restore software such as Samsung Smart Switch, iTunes, etc.
- Solid troubleshooting skills in desktop computer hardware and software.
- Experience creating and improving technical documentation; documenting the system specifications and design.
- Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required to support 24x7 operations.
- Must possess and maintain a valid Arizona driver's license with a clean record.
Job Type:
Contract
Schedule:
- 8 hour shift
Experience:
- Customer support: 2 years (required)
- Windows: 3 years (required)
Ability to Commute:
- Phoenix, AZ required)
Ability to Relocate:
- Phoenix, AZ 85034: Relocate before starting work (required)
Work Location:
In person
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