Line Control - New York, United States - Jujamcyn Theaters LLC
2 weeks ago
Description
About Jujamcyn
Jujamcyn's mission is to create raves for our theatergoers and theater-makers by guiding them through their journeys in our theatres with such care, expertise, and pride in each other, our shows, and our houses that they truly feel they belong and are compelled to return.
Jujamcyn Theaters is recognized as a theatrical innovator, championing shows that push the boundaries of Broadway and create new experiences for audiences.
Core Values and Commitments
- Sense of Community_
We are committed to strengthening our sense of community and belonging by ensuring equity in hiring, career development, and day-to-day work life.
- Shared Commitment to Excellence_
We believe in the best in each other and in being on each other's side, while setting high expectations of individual and collective growth and achievement.
- Innovation and Progress _
- Collaborative Relationships _
We embrace the idea of "finding the yes" for our team members, theatregoers and theatre-makers; and we are committed to facilitating productive relationships through clear, consistent, and respectful communication that is grounded in empathy.
- The Power of Theater _
We strive to consistently expand the canvas of Broadway, making great art that is also great commerce, which in turn supports our work and the livelihood of our teams.
Responsibilities include but are not limited to
- Assisting the Box Office and Theater Management during performances, including nights, weekends, and Holidays
- Managing lines and crowds during walkin outside the theatre and guiding people to various checkpoints and entrances
- Helping maintain cancelation lines for sold out performances
- Assisting patrons with mobile tickets
- Answer frequently asked questions about each show and theatre
Skills and Specifications
- Strong Customer Service Skills are a must.
- Must possess effective problemsolving skills, proactive and effective time management.
- Maintain a positive, empathetic, and professional attitude toward patrons
- Knowledge of mobile ticketing systems preferred
- Jujamcyn Theaters, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members._
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