HR Generalist - Salem, United States - North Shore Community Health Inc

Description

Job Description

THE ORGANIZATION

North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:

Comprehensive primary care.

Dental services.

Behavioral health care.

Care management.

Pharmacy services.

Substance abuse disorder treatment.

Nurse care management.

Insurance enrollment assistance.

NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services.

As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.

We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

Primary Purpose of Position

As a vital member of the HR Team, the HR Generalist manages a variety of HR tasks and acts as a point of contact for NSCH staff regarding any HR-related inquiries. The ideal candidate will have a strong foundation in HR functions, excellent interpersonal skills, and a passion for serving others. This position will specialize in benefits management, leave management, supporting HR daily operations including learning and development efforts as well as talent acquisition activities.

Essential Functions:

• Assist in the development and implementation of HR policies, procedures, and programs in compliance with applicable laws and regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and leave management.
• Maintain accurate employee records and HR databases, ensuring data integrity and confidentiality, including keeping up-to-date personnel files and I-9 documentation, for active and terminated employees.
• Coordinate and facilitate HR training sessions and workshops for staff on different topics and act as a thought partner to identify training needs as they emerge.
• Answer day-to-day HR questions from employees across multiple sites and departments.
• Act as a project manager, coordinating and aligning efforts across various HR projects, ensuring effective communication and collaboration among team members as well as setting clear objectives and timelines to achieve successful project outcomes.
• Support HR projects and initiatives, such as employee engagement surveys, workforce planning, and organizational development efforts.
• Review exit survey data and HR analytics to identify trends and patterns, offering recommendations to enhance employee retention & engagement.
• Responsible for the onboarding of all new hires, including pre-boarding as well as collaborating with Talent Acquisition for new hire orientation.
• Collaborate with the CHRO & Director of HR Operations to negotiate benefit renewals and ensure best options for NSCH and its staff.
• Oversee the coordination and monitoring of employee timekeeping and leaves, including FMLA, STD, and state-specific leaves.
• Facilitate NSCH's worker's compensation program and liaise with the program provider.
• Provide ad-hoc reports from HRIS system and collaborate with HRIS vendor on system capabilities.
• Manage the HR census, job changes, and act as the payroll interface for all personnel actions.
• Research and provide recommendations on best practices for benefits administration, compensation practices, and employee wellness.
• Oversee the offboarding process for all employees, including conducting exit interviews and handling benefit COBRA paperwork.
• Collaborate with the Talent Acquisition team and hiring managers to determine position specifications, pre-screening questions, as needed.
• Pre-screen resumes, conduct initial interviews and evaluate candidates' suitability for presentation to hiring managers, as needed.
• Perform other HR administrative duties as assigned.

Non-Essential Functions:

• Attends weekly HR staff meetings
• Adheres to NSCH policies
• Adheres to NSCH values and principles:

Mission

North Shore Community Health's mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People | Vibrant Communities

Values

Accountability

We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

Integrity

Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

Empathy

Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage

We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

Respect

NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

Commitment

NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

EEO Statement:

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

• HS diploma or equivalent required, Bachelor's degree preferred.
• Minimum of three years of experience across different HR disciplines, including benefits administration, leave management, HR reporting, talent acquisition, etc.
• Demonstrated proficiency in MS Office applications, especially Word, Excel and PowerPoint, as well as working knowledge of HR Information Systems
• Strong teamwork, communication and interpersonal skills
• Demonstrated ability to appropriately handle and manage highly sensitive information and communication.
• Demonstrated ability to make decisions, establish priorities and manage up in a busy work environment.
• Demonstrated ability to work effectively both as a team member and independently
• Demonstrated ability to work in a culturally diverse environment
• Organized and detail oriented, ability to multi-task and reprioritize as necessary
• Strong interpersonal and communication skills (written and verbal)
• Project management skills and expertise a plus

Please note: North Shore Community Health (NSCH) requires all employees to be maximally vaccinated against COVID-19, including receipt of the COVID-19 booster shot, as a condition of employment, unless a religious or medical exception is granted. All prospective employees will be required to be maximally vaccinated before the first day of employment. Proof of vaccination record must be provided with pre-hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please contact the Human Resources Department at