Newcomer (m/f/d) Emergency Call and - Wartburg, TN, United States - Stellar Enterprises
Description
Entry-level position: Emergency and Service Control Center Operator (m/f/d) in the field of security services
Do you enjoy talking on the phone? Do you like helping others? Do you have technical understanding? And are you willing to work night shifts when everyone else is asleep? Then elko is the right place for you
We are available 24/7 in our Emergency and Service Control Center (NSL) for companies and private individuals who have their danger and fault reporting systems connected to us.
We are certified and audited by the Association of Loss Prevention (VdS) according to the guidelines VdS and 2, meeting the highest standards.
To strengthen our team in Bremen, we are looking for an:Entry-level Emergency and Service Control Center Operator (m/f/d)
Responsibilities:
- Point of contact for our customers
- Recording, forwarding, and tracking of danger, emergency, and alarm messages
- Processing of alarm and fault messages according to a predefined action plan
- Coordination of our emergency personnel and service partners nationwide
- Conducting video surveillance
Requirements:
- Completed technical or commercial vocational training
- Previous experience in an emergency call center or call center is desirable
- Technical understanding and good computer skills
- Ideally, a qualification as a specialist for protection and security or certified security
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