Insurance Customer Service Representative - Moriches, United States - Lighthouse Insurance
Description
About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
Overview:
Responsibilities:
- Provide accurate, valid, and complete information to customers
- Utilize CRM system to update customer information and track interactions
- Resolve customer complaints promptly and professionally
- Identify and escalate priority issues to the appropriate channels
- Perform data entry tasks with a high level of accuracy
Skills:
- Strong customer service skills
- Excellent verbal and written communication in English
- Proficient in data entry and navigating computer systems
- Sales experience is a plus for upselling opportunities
- Multilingual abilities are advantageous
- Familiarity with outbound calling practices
- Knowledge of phone etiquette and effective communication strategies
- Bilingual proficiency in Spanish is a bonus
Pay:
$35, $50,000.00 per year
Experience level:
- No experience needed
- Under 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
- Office
Ability to Relocate:
- Moriches, NY 11955: Relocate before starting work (required)
Work Location:
In person
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