ERP application manager - Montgomeryville, PA, United States - Velocity Ventures
Description
ERP Application Support Specialist (m/f/d):
Löwenstein Medical SE & Co. KG
Montgomeryville, PA, USA
Experience
IT
Full-time
Why Löwenstein Medical?:
Paving new paths. But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems, Germany. Today, the family-owned company is one of the leading medical technology companies in the field of hospital and homecare supply. The commitment of our employees and the high quality of our products ensure us a high level of recognition - among physicians and users.
Your contribution:
- Analysis and classification of incoming service requests
- Analysis and resolution of softwarerelated issues
- Documentation of processing or solution paths in our ticket system
- Optimization of our service processes
- Independent handling of incoming support requests
What you bring:
- Training as an IT specialist, IT clerk or comparable qualification
- IT knowledge and a strong understanding of business processes
- Proficiency in Microsoft Office and Windows environment
- Experience in telephone user support and Microsoft 365 environment desirable
- High degree of flexibility, integrity and commitment
What you can expect from us:
- A family-owned company with flat hierarchies and short decision-making paths
- A crisisproof workplace
- Company social benefits (company pension scheme, company savings plan)
- Subsidy for
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